Orders placed Monday through Friday EST (excluding U.S. federal holidays) will be processed the following business day and, pending credit card verification, will be shipped within three business days. Orders placed on non-business days will be processed the following business day and will be shipped, pending credit card verification, within three business of the day of processing. Once an order is placed, we cannot guarantee cancellation. We will do our best to accomodate cancellations and substitutions requested via email, but once the order has been processed and shipped, the customer can no longer cancel, and cottonbottles’s standard return policy will apply.
Cottonbottles offers two shipping options, express and standard delivery, in order to accommodate those who would like their orders to arrive as quickly as possible and those who are looking for the most economical way to receive their purchases. All orders are sent via trackable mail or courier. Once items in an order have been Scanned and Delivered by the courier or mail carrier, cottonbottles will cease to have any liability pertaining to the order delivery; all items at that juncture will be considered the sole responsilbiity and property of the customer. Please note that we are not responsible for the delivery of International economy packages. All applicable duties, tariffs, and customs fees are the responsibility of the customer.